Field Applications Scientist [FORTUNE]

Company: Thermo Fisher Scientific

Location: Scoresby, Victoria, Australia

Posted on: April 04

Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, we believe in pushing the boundaries of what is possible. As a Field Applications Scientist, you will play a crucial role in bridging the gap between our innovative products and our customers' needs. This is a fantastic opportunity to work with a team that values teamwork and dedication, ensuring that our solutions are implemented flawlessly.

How will you make an impact?

This opening is for a Human Leukocyte Antigen (HLA) experienced and self-motivated individual to support Thermo Fisher Scientifics Transplant Diagnostics (TDX) division as a Field Application Scientist. As a member of the Asia Pacific Commercial team, the candidate will work within a multi-disciplinary matrix team that includes technical support, regional sales representatives, marketing, product development scientists, and software engineers.

Responsibilities

• Provide expert-level field applications support to customers across the Asia Pacific region.
• Conduct on-site training sessions and workshops for customers to demonstrate the full potential of our products.
• Prepare and present technical seminars to existing and new customers.
• Conduct and participate actively in TDXs annual initiatives and priorities through key activities that center around the facilitation of field-based product demonstrations, product training, and product troubleshooting.
• Collaborate with internal teams to determine customer needs and drive product improvements.
• Act as Voice of Customer and provide valuable feedback to departments such as Technical Support, R&D, and Marketing.
• Develop new applications applying Thermo Scientific TDX offerings, including building proficiency with new TDX product lines and software applications through self-learning, practical experience via travel to TDX headquarters, and through direct interaction with Sr. FAS colleagues, TDX R&D staff and/or Product Management in advance of product commercialization.
• Represent Thermo Fisher Scientific by clearly and consistently demonstrating Thermo Fisher Scientific mission, vision, values and objectives to both our employees and end-user customers.

Requirements

• Bachelors Degree, or greater, in the Biological or Chemical Sciences required.
• At least 3 years of work experience in related field required. Preferred proven experience working in an HLA Laboratory or related HLA experience.
• Candidate must reside within the designated territory, preferably within Australia.
• Experience and knowledge of TDXs Antibody Detection and/or Molecular Typing products is preferable.
• Strong understanding of Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
• Communicate effectively in English, both written and verbal.
• Outstanding problem-solving skills and the ability to work independently and as part of a team.
• Expectation to travel >60% of time within Australia and around the Asia Pacific region to support customer needs.

Benefits:

We offer competitive remuneration, an incentive plan and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.